Frequently Asked Questions (FAQ)
Choose Your Own Adventure!
Play a little, play some more, or play a lot!
2 hours - $7 per person*
3 hours - $9 per person
4 hours - $15 per person*
*2 and 4 hours available online only*
For the most up-to-date information, announcements, and closures, please refer to our Instagram.
Frequently asked questions
In-Store Play
What's the cost to play games?
The cost depends on the length of your stay. A 2 hour reservation is $7 per person, a 3 hour reservation is $9 per person, and a 4 hour reservation is $15 per person. Kids under 10 are half price, and those under 3 play free!
(2 and 4 hour reservations must be made online)
Do we need a reservation?
We always recommend one! For reservations within the next 5 hours, please call us at 905-523-0739; otherwise, you can use the "Reserve a Table" button at the top of each page to book a table through Tock. You’re always welcome to walk in and see if there’s a table available, but a reservation ensures you’ll get as much time to play as you're hoping for! Reserving online is also the only way to book a 2 or 4 hour stay.
Can we stay longer than our reserved time?
If it’s quiet at the café, and we don’t have a reservation that needs the table after your group, you’re always welcome to stay longer (for no additional charge). We’ll keep you updated while you’re here and let you know whether extra time is a possibility. We can’t guarantee longer than your reserved time, however, and we do not take back-to-back bookings for the same group.
What happens if we're late for our reservation?
We’ll hold the table for 15 minutes. After that, if we haven’t heard from you, we may give the table to another group. If you’re running late, please give us a call at 905-523-0739 so we know to keep holding the table for you.
Can we bring a big group to play games?
We love hosting big groups, and have lots of great games for many players! Sometimes it takes a bit more coordination to get a table big enough for everyone to play at, though. If you’re thinking of bringing in a group of 9 or more people, please send us a message through the Contact form or give us a call to make the reservation.
(An automatic 18% gratuity is applied for groups of 9 or more.)
Do you host birthday parties or other special events?
Yes! If you’re interested in having your party or event here, please reach out through the Contact form or give us a call. We offer large group and private bookings, and can host groups of up to 40 people. We’ll work with you to figure out what the best option will be for your particular event!
What game should we play? Can you teach us?
Great questions!
Our library currently has over 1,000 different games to play, and we would love to help you find a new (or old) favourite. Steven, Megan, or one of our wonderful staff members will be happy to locate the game you’re looking for, or make some recommendations if you’d like to learn something new!
And we love teaching games! We don’t know the rules to all the games in our library, but we’re happy to teach you the ones that we know (and we’re pretty practiced with reading rulebooks for ones that we don’t).
Magic: the Gathering Singles
Do you sell Magic: the Gathering singles?
Yes! We have our full inventory available to browse and purchase here.
Can I browse your collection in-person?
While the majority of our stock is available online only, we bring out binders with a hand-picked selection of our best cards that can be bought immediately in-store during events like Commander Night and Prereleases. For more information on our Magic: the Gathering events, please click here.
What shipping methods do you offer?
We offer a range of shipping, delivery, and pick-up options to best suit your needs, including lettermail shipping, bubble mail shipping, tracked shipping, in-person pickup, and local delivery. We currently offer shipping through Canada Post and Purolator. For more details on shipping, delivery, and in-store pickup, please see our shipping policy.
Do you offer free shipping?
Yes! We're happy to provide free shipping on orders of $250 or more.
Do you offer local delivery?
Yes, on orders of $50 or more! If you select this option, please allow up to 5 weekdays for us to get your order to you. For more details, please see our shipping policy.
When can I pick up my order in-store?
Once you've received an email confirming your order is ready, you can pick up your order anytime during our opening hours. Please have your email confirmation ready for our staff to review!
Do you buy Magic singles? Do you have a buylist?
While we don't currently have an official buylist, we're always happy to take a look at offers! If you'd like to show us what you have available, please contact us at thebardandbear@gmail.com